Incident Management

Incident Management

Incident Management

Incident Tracking Software

Benchmark Incident Management provides an easy-to-use interface for site employees to quickly log initial data, while also providing EHS team with platform for escalation and investigation/corrective action tracking

Incidents Management integrates with Benchmark Action Tracking System, Concern Reporting, and Initial Injury Reports. All core application features are augmented by flexible configuration options and powerful extension modules.

Software Highlights

  • Record & investigate a variety of incidents, including injury/illness cases, fires, vehicle accidents, etc.​
  • Identify program improvement areas through guided root cause analysis & data mining tools​
  • Collect & verify key performance indicators/metrics and rollup business-wide​
  • Various options for case reporting workflows to match business process​
  • Customize event forms with several form options (simplified, standard, custom)​
  • Build case form fields and dropdown menus to align with existing business case reporting process​
  • Classify incident severity for I&I cases and events using customizable Severity Levels​


  • Conduct incident investigation and root cause analysis (RCA) using robust data-mining tools​
  • Analyze trends, rates, & KPIs using scalable data reporting, charting, and metric calculations​
  • Obtain site metric reporting and regulatory reporting with one-click generation of OSHA logs​
  • Integrate seamlessly from mobile to desktop with tablet and smartphone-enabled solutions​
  • Notify key process owners (Supervisors, Site Leads, etc.) of incident updates in real-time​

Configure And Deploy The System

Plug into the comprehensive Benchmark solution.
Deploy the system in as quickly as 4-6 weeks.
Extend and evolve your programs continuously.


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